Admission Inquiry Management Problems
For every 100 admission inquiries, how many actually enroll? If it's less than 30, you're leaving money on the table. Learn how to capture and convert more leads.
The Leaky Admission Funnel
Every school receives dozens or hundreds of admission inquiries each year. Parents call, visit, fill online forms, or message on Facebook. But how many of these interested families actually end up enrolling their children?
The Revenue Impact
If your annual fee is ₹50,000 and you're losing 50 potential admissions due to poor inquiry management, that's ₹25 lakhs in lost revenue every single year. Over 5 years, that's ₹1.25 crores.
Common Inquiry Management Problems
- No central tracking: Inquiries recorded in scattered notebooks, Excel sheets, or not recorded at all
- Delayed response: Parents wait days for callbacks, by which time they've chosen another school
- No follow-up system: Initial interest shown by parents is never pursued
- Lost inquiry data: Contact details and notes get lost or become illegible
- No source attribution: Don't know which marketing channels bring the best leads
- Overwhelmed staff: During peak season, staff can't handle the volume
- No conversion analytics: Can't identify where in the process parents drop off
The Parent's Perspective
When a parent contacts your school, they're likely contacting 3-5 other schools simultaneously. They'll enroll in the school that:
- Responds fastest to their inquiry
- Provides clear, helpful information
- Follows up professionally without being pushy
- Makes the admission process easy
- Creates a positive first impression
If your competition is using modern CRM tools while you're using notebooks, guess who wins?
The Solution
An Admission CRM captures every inquiry, reminds staff to follow up, tracks all interactions, and provides insights to improve your conversion rate. Schools typically see 2x improvement in admissions.
How Schoolites Admission CRM Works
- Multi-source capture: Inquiries from phone, walk-in, website, Facebook all go to one place
- Automatic assignment: Inquiries assigned to staff based on class/section interest
- Follow-up reminders: System ensures no inquiry goes unfollowed
- Interaction logging: Every call, email, visit logged with notes
- Pipeline view: See all inquiries by stage (new, contacted, visited, applied, enrolled)
- Source analytics: Know which marketing channels deliver best ROI
- Bulk communication: Send updates to all interested parents at once
- Conversion reporting: Track conversion rate improvements over time
Results Schools Achieve
- 2x improvement in inquiry-to-admission conversion
- 100% of inquiries tracked and followed up
- 50% reduction in response time to new inquiries
- Clear visibility into marketing ROI
- Better planning for admission season capacity
Key Statistics
- 2x conversion rate improvement
- 100% inquiry tracking
- 1-hour response time target
- 35-45% achievable conversion rate
How Schoolites Solves This
Our comprehensive school management software addresses all these challenges and more
Automated Workflows
Eliminate manual tasks with intelligent automation that saves hours every day
Real-Time Data
Access accurate information instantly across all school operations
Mobile Access
Manage your school from anywhere with our mobile app for staff and parents
24/7 Support
Expert support team available to help you succeed at every step
FAQs About Admission Inquiry Management
Common questions about this school management challenge and how to solve it
An admission inquiry management system (often called Admission CRM) is software that tracks every prospective student from first contact to enrollment. It captures inquiries from all sources, schedules follow-ups, tracks interactions, and provides analytics on conversion rates.
Common reasons include: no systematic tracking of inquiries, delayed response to interested parents, lack of follow-up after initial contact, no visibility into inquiry pipeline, staff overwhelmed during admission season, and no data on which sources bring best leads.
The average school converts 15-20% of inquiries to admissions. Schools with good CRM systems typically achieve 35-45% conversion rates. The key difference is systematic follow-up and timely response to every inquiry.
Ideally within 2-4 hours. Research shows that inquiries responded to within 1 hour are 7x more likely to convert than those responded to after 24 hours. Parents often contact multiple schools simultaneously, and the first responsive school has a major advantage.
Yes, Schoolites integrates with your website inquiry form, Facebook Lead Ads, and other sources. All inquiries automatically flow into the CRM with source tracking, allowing you to see which channels bring the best leads.
Stop Losing Admission Leads
See how Schoolites CRM can double your conversion rate