How to resolve student already exists and duplicate Aadhaar errors

UDISE+ uses Aadhaar as a unique identifier to prevent duplicate enrollments. When you try to add a student whose Aadhaar is already in the system, you'll see a duplicate entry error.
This is a data integrity feature, not a bug. It ensures each student is counted only once across all schools in India, preventing enrollment fraud and ensuring accurate statistics.
Student transferred to your school but not released from old school
Why this happens: The previous school didn't process the Transfer Certificate (TC) in UDISE+, so the student is still marked as active there.
Ensure you have the physical/digital Transfer Certificate from the student's previous school.
Request them to log into UDISE+ and process "Transfer Out" for this student. They need to select your school as destination.
Once they initiate transfer, log into your UDISE+ portal. Go to Student Module → Transfer In → Accept the pending transfer.
After accepting, update class, section, and any changed details. The Aadhaar will automatically link.
Someone entered incorrect Aadhaar that belongs to another person
Why this happens: During data entry, wrong Aadhaar was typed (digit mistake) or parent provided sibling's/neighbor's Aadhaar by mistake.
Get physical Aadhaar card or download e-Aadhaar to confirm the correct 12-digit number.
Application letter stating the error, copy of correct Aadhaar, and student admission register entry.
Submit correction request to BEO/BRC office. They will verify and escalate to District if needed.
District/State admin will de-link the wrong Aadhaar and allow you to enter correct one.
Can't contact previous school for transfer process
Why this happens: Previous school has shut down, de-recognized, or management is uncooperative in processing the transfer.
TC from closed school (if available), proof of school closure, or written complaint about non-cooperation.
Submit application explaining situation. Request forced transfer/de-linking due to exceptional circumstances.
District office will verify school status and approve manual intervention if justified.
State/District admin will manually de-link student from defunct school allowing fresh enrollment.
Teacher's Aadhaar shows as already registered
Why this happens: Teacher was previously employed at another school and wasn't properly relieved in UDISE+, or working part-time in multiple schools (allowed in some cases).
Verify if teacher is still listed active at previous school. Get relieving letter.
Request previous school to mark teacher as "Resigned/Transferred" in their UDISE+ portal.
Once removed from previous school, add teacher to your school with current details.
Always cross-check Aadhaar from original card before entering. Avoid verbal dictation.
For new admissions with TC, use Transfer In - don't create fresh entry.
Keep copies of TC and Aadhaar for every student. Helps in dispute resolution.
Automated validation catches duplicates before UDISE upload saves time.
For normal transfer cases
For Aadhaar corrections & minor issues
For complex cases & closed schools
For escalated/urgent matters
Normal transfer cases: 1-2 days if previous school cooperates. Aadhaar correction cases: 5-10 working days. Closed school cases: 10-20 working days depending on verification.
Students without Aadhaar can be enrolled with a temporary ID. However, Aadhaar enrollment should be completed and updated within the academic year. Check state-specific guidelines for exceptions.
School-level users cannot see where the duplicate exists. Contact Block/District office with Aadhaar number - they can query the database to identify the school.
The school where the student is physically attending with valid TC should have the enrollment. Block office will verify physical attendance and resolve the dispute.
Duplicates should ideally be resolved before the data lock date. After lock, changes require higher-level approval and take longer. Start the process as soon as error is discovered.
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