UDISE+ Guide

UDISE+ Portal Not Working?

Troubleshoot and fix portal access issues with our step-by-step guide

UDISE+ Portal

Check UDISE+ Portal Status

Official Portal: udiseplus.gov.in

Check portal status by clicking the link above

💡 If the portal opens but shows errors, scroll down for specific solutions

⚡ Quick Fixes to Try First

🔧 Step-by-Step Troubleshooting

Follow these steps in order to identify and fix the problem:

1️⃣

Check Your Internet Connection

Open any other website (like google.com). If it loads, your internet is working. If not, restart your router or check with your ISP.

2️⃣

Try the Official URL Directly

Type https://udiseplus.gov.in directly in the address bar. Don't use Google search results or bookmarks.

3️⃣

Clear Browser Cache & Cookies

Chrome: Press Ctrl + Shift + Delete → Select "All time" → Check "Cookies" and "Cached images" → Clear data

Firefox: Press Ctrl + Shift + Delete → Select "Everything" → Clear Now

Edge: Press Ctrl + Shift + Delete → Select all items → Clear
4️⃣

Try a Different Browser

UDISE+ works best with specific browsers. If one doesn't work, try another:

📘
Edge (New)
Works
🔵
IE / Old Edge
Avoid
5️⃣

Try Incognito/Private Mode

Press Ctrl + Shift + N (Chrome) or Ctrl + Shift + P (Firefox) to open a private window. This disables extensions and uses fresh cookies.

6️⃣

Disable VPN & Proxy

If you're using VPN or proxy, disable it. Government portals often block or slow down VPN connections for security reasons.

🕐 Best Time to Access UDISE+ Portal

Portal speed varies throughout the day. Here's when to expect best performance:

TimeTrafficRecommendation
6 AM - 9 AM🟢 LowBest time for heavy data entry
9 AM - 12 PM🟡 MediumModerate speed, expect some delays
12 PM - 5 PM🔴 HighSlowest period - avoid if possible
5 PM - 8 PM🟡 MediumTraffic reduces, acceptable speed
8 PM - 12 AM🟢 LowExcellent for data entry & uploads
12 AM - 6 AM🟢 Very LowFastest speeds (maintenance possible)
⚠️
Deadline Days: On last days of submission deadline, portal is extremely slow throughout the day. Start early!

🚫 Common Error Messages & Solutions

503 Service Unavailable

Server is overloaded or under maintenance

Solution: Wait 15-30 minutes and try again. Check official social media for maintenance announcements.

504 Gateway Timeout

Server took too long to respond

Solution: Refresh the page. If persists, try during off-peak hours or check your internet speed.

ERR Connection Refused / Reset

Browser couldn't establish connection with server

Solution: Check if VPN is active and disable it. Try using mobile data instead of WiFi. Restart your router.

BLANK White/Blank Page

Page loads but shows nothing

Solution: JavaScript is blocked. Enable JavaScript, disable ad-blockers, try incognito mode, or disable browser extensions.

SSL Your Connection is Not Private

SSL certificate error

Solution: Check your computer's date/time is correct. Clear SSL cache. Don't proceed if on public WiFi - it might be a security risk.

📱 Alternative Ways to Access UDISE+

📱

Mobile App

Download UDISE+ app from Play Store. Sometimes works when website doesn't.

📞

Mobile Data

If WiFi isn't working, try mobile data. ISP blocks might not affect mobile networks.

🏢

Block/District Office

In emergencies, visit BEO/DEO office. They have dedicated connections and can help.

💡 Tired of Manual Data Entry?

Schoolites automatically syncs your school data with UDISE+ format. Export ready-to-upload files in seconds, not hours.

📞 When to Contact UDISE+ Support

Contact helpline if you've tried all above steps and still can't access:

📞

Toll Free Helpline

1800-111-3322
Mon-Sat, 9 AM - 6 PM
📧

Email Support

support@udiseplus.gov.in
Include screenshots & UDISE code

Frequently Asked Questions

Why is UDISE+ portal so slow?

UDISE+ portal handles data for 15 lakh+ schools across India. During deadline periods, millions of users access simultaneously causing slowdowns. Access during early morning or late night for better speed.

Portal works on phone but not computer - why?

This usually indicates browser issues on your computer. Try clearing cache, using a different browser, or disabling extensions. Your phone uses a different browser which may not have the same issues.

Is there scheduled maintenance for UDISE+?

Yes, UDISE+ undergoes maintenance typically on Sunday nights or during non-peak hours. Check official UDISE+ Twitter/social media for announcements before deadline periods.

Can I use UDISE+ on tablet/iPad?

Yes, UDISE+ works on tablets. Use Chrome browser on Android tablets or Safari on iPad. For complex data entry, laptop/desktop is recommended for better experience.

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