Troubleshoot and fix portal access issues with our step-by-step guide

Official Portal: udiseplus.gov.in
💡 If the portal opens but shows errors, scroll down for specific solutions
Follow these steps in order to identify and fix the problem:
Open any other website (like google.com). If it loads, your internet is working. If not, restart your router or check with your ISP.
Type https://udiseplus.gov.in directly in the address bar. Don't use Google search results or bookmarks.
Ctrl + Shift + Delete → Select "All time" → Check "Cookies" and "Cached images" → Clear dataCtrl + Shift + Delete → Select "Everything" → Clear NowCtrl + Shift + Delete → Select all items → Clear
UDISE+ works best with specific browsers. If one doesn't work, try another:
Press Ctrl + Shift + N (Chrome) or
Ctrl + Shift + P (Firefox)
to open a private window. This disables extensions and uses fresh cookies.
If you're using VPN or proxy, disable it. Government portals often block or slow down VPN connections for security reasons.
Portal speed varies throughout the day. Here's when to expect best performance:
| Time | Traffic | Recommendation |
|---|---|---|
| 6 AM - 9 AM | 🟢 Low | Best time for heavy data entry |
| 9 AM - 12 PM | 🟡 Medium | Moderate speed, expect some delays |
| 12 PM - 5 PM | 🔴 High | Slowest period - avoid if possible |
| 5 PM - 8 PM | 🟡 Medium | Traffic reduces, acceptable speed |
| 8 PM - 12 AM | 🟢 Low | Excellent for data entry & uploads |
| 12 AM - 6 AM | 🟢 Very Low | Fastest speeds (maintenance possible) |
Server is overloaded or under maintenance
Server took too long to respond
Browser couldn't establish connection with server
Page loads but shows nothing
SSL certificate error
Download UDISE+ app from Play Store. Sometimes works when website doesn't.
If WiFi isn't working, try mobile data. ISP blocks might not affect mobile networks.
In emergencies, visit BEO/DEO office. They have dedicated connections and can help.
Schoolites automatically syncs your school data with UDISE+ format. Export ready-to-upload files in seconds, not hours.
Contact helpline if you've tried all above steps and still can't access:
UDISE+ portal handles data for 15 lakh+ schools across India. During deadline periods, millions of users access simultaneously causing slowdowns. Access during early morning or late night for better speed.
This usually indicates browser issues on your computer. Try clearing cache, using a different browser, or disabling extensions. Your phone uses a different browser which may not have the same issues.
Yes, UDISE+ undergoes maintenance typically on Sunday nights or during non-peak hours. Check official UDISE+ Twitter/social media for announcements before deadline periods.
Yes, UDISE+ works on tablets. Use Chrome browser on Android tablets or Safari on iPad. For complex data entry, laptop/desktop is recommended for better experience.
Let Schoolites handle the complexity. Export UDISE-ready data in one click, reduce errors by 99%, and never miss a deadline again.
Try Schoolites Free