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UDISE+ Guide

UDISE+ OTP Issues - Complete Solutions 2025

Not receiving OTP on your mobile? Follow our troubleshooting guide to fix OTP delivery issues.

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Common OTP Issues & Solutions

OTP Not Received at All

  • Wait 2-3 minutes: SMS may be delayed during peak hours
  • Check network: Ensure mobile has network connectivity
  • Disable DND: Call your operator to deactivate Do Not Disturb
  • Clear SMS inbox: If inbox is full, new SMS may not arrive
  • Check spam folder: Some phones filter OTP SMS

OTP Expired Before Entry

  • OTP is valid for 5-10 minutes only
  • Click "Resend OTP" for a fresh code
  • Enter OTP immediately upon receipt
  • Use faster internet connection to reduce page load time

Wrong Mobile Number Registered

  • Contact Block Education Office (BEO)
  • Submit written request with school letterhead
  • Provide Principal's ID proof
  • Mobile update takes 2-3 working days

Multiple OTP Requests Blocked

  • Too many OTP requests may temporarily block your number
  • Wait 30 minutes before trying again
  • Try from a different browser/device
  • Clear browser cache and cookies

Quick Fix Checklist

  • Mobile has network signal
  • DND is deactivated
  • SMS inbox not full
  • Correct mobile registered
  • Waited 2-3 minutes
  • Used Resend option

Best Times to Access UDISE+

OTP delivery is faster during off-peak hours:

  • Best: Early morning (6 AM - 9 AM) or evening (6 PM - 10 PM)
  • Avoid: Peak hours (10 AM - 1 PM) when server load is high
  • Avoid: Last week of deadline - extremely high traffic

Related Guides

Password ResetLogin GuideSession ExpiredHelpline Numbers

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